Store operator (company): 深圳市星瀚维科技有限公司
Location: 深圳市龙岗区吉华街道中海怡翠社区松源路1号茵悦之生花园11栋B单元7B, Shenzhen, Guangdong, China
Registration: 91440300MAKJR0NE9E
Support: support@woolboo.com
Payments and tax: Payments for Woolboo patterns are processed by Creem, acting as Merchant of Record. This means Creem is the seller of record on your receipt and is responsible for collecting and remitting any VAT, GST or sales tax that applies to your purchase. Your card or wallet statement may show Creem rather than Woolboo.
The pattern itself is created and licensed by Woolboo, and Woolboo remains responsible for the content of the files and for customer support. Refunds are agreed with Woolboo and issued through Creem.
Woolboo collects information needed to process orders, deliver digital files, provide customer support, prevent fraud and meet legal obligations. This may include your name, email address, billing details, IP address, order history and account activity.
Payment details are processed by the payment provider and are not stored in full by Woolboo. Service providers may include the website host, payment provider, email delivery provider and analytics or consent tools enabled on the site.
To request access, correction or deletion where applicable, contact support@woolboo.com. Certain order and transaction records may be retained where legally required.